YOUR INFORMATION / YOUR CHOICES
Privacy Policy
This policy explains what information may be collected when you browse our store, place an order, or contact support.
Store & Company Information
Brandπ‘π¨ππ¦ππ₯β’
Legal CompanyWuhan Hun Instrument Technology Co., Ltd.
OwnerZhang Wei
Unified Social Credit Code91420106MAEF3UYF3G
Business AddressUnits 6β9, 28th Floor, Plot A, Junlin Tianxia, west side of the intersection of Xudong Avenue and Youyi Avenue, Yangyuan Subdistrict, Wuchang District, Wuhan City, Hubei Province, China
Postal Code430063
Customer Support Emailservice@hofmel.com
Phone+86 13265530482
1. Information we collect
We may collect your name, billing and shipping address, email, phone number, order details, and support messages. Technical information such as browser or device details, page interactions, and approximate usage data may also be collected through cookies or similar technologies.
2. How information is used
- Process orders, delivery, and order updates.
- Respond to product questions, returns, refunds, and support requests.
- Maintain store functionality, prevent fraud, and protect transactions.
- Understand store performance and improve the shopping experience.
- Send marketing where permitted and required consent has been obtained.
- Comply with legal obligations and resolve disputes.
3. Cookies
Cookies may remember preferences, support cart functions, measure site usage, and assist marketing. Manage cookies in your browser settings; disabling some may affect store features.
4. Sharing information
We may share necessary information with providers supporting store operations, payments, fulfillment, delivery, support, security, and analytics. Information may also be disclosed when required by law, to protect rights and safety, or as part of a business transfer.
5. Retention and security
Information is retained as reasonably necessary for order administration, accounting, legal compliance, and dispute handling. We use reasonable safeguards, but no transmission or storage method can be guaranteed completely secure.
6. Your choices and rights
Depending on your location and applicable law, you may request access, correction, deletion, or restriction of certain information, or withdraw consent where processing relies on consent. You may unsubscribe from promotional emails using the method provided.
7. Childrenβs privacy
We do not knowingly seek personal information from children where parental consent is required. A parent or guardian may contact us to request review if they believe a child has provided information.
8. Policy updates and contact
We may update this policy by posting a revised version. For privacy questions or requests, email service@hofmel.com.