CUSTOMER CARE / COASTAL SUPPORT

Contact Us

Questions about an item, an order, or a store policy? Contact our team for assistance.

Store & Company Information
Brand𝐑𝐨𝐟𝐦𝐞π₯β„’
Legal CompanyWuhan Hun Instrument Technology Co., Ltd.
OwnerZhang Wei
Unified Social Credit Code91420106MAEF3UYF3G
Business AddressUnits 6–9, 28th Floor, Plot A, Junlin Tianxia, west side of the intersection of Xudong Avenue and Youyi Avenue, Yangyuan Subdistrict, Wuchang District, Wuhan City, Hubei Province, China
Postal Code430063
Customer Support Emailservice@hofmel.com
Phone+86 13265530482

Get in touch

01 / EMAIL

Customer Support

Product, order, return, and shipping enquiries.

service@hofmel.com

02 / PHONE

Call Us

Contact customer support by phone.

+86 13265530482

Help us help you

For an existing order, include your order number and checkout email. For a product question, include the item name. If an item arrives damaged or incorrect, attach clear photographs of the product and packaging where possible.

Business address

Units 6–9, 28th Floor, Plot A, Junlin Tianxia, west side of the intersection of Xudong Avenue and Youyi Avenue, Yangyuan Subdistrict, Wuchang District, Wuhan City, Hubei Province, China

Postal Code: 430063

Contact customer support before sending a return. The appropriate return destination may differ from the company business address.

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